Field Service Manager - Farm Machinery - South-East Queensland
We are looking for an enthusiastic and motivated mechanical technician with a machinery background to manage a network across key farming areas in South-East Queensland.
Who will you work for?
Since 1882, this company has built a reputation around offering innovative and quality machinery to farmers of all shapes and sizes. Having recently cemented their position in the Australian agricultural industry, they are proving that quality products and outstanding customer service leads to success. With machinery options for farmers right across Australia, this company is now on the hunt for a dynamic territory manager to service their Queensland customer base (dealers & farmers).
The role itself?
Reporting to the Service Manager, the successful candidate will be responsible for:
Develop and implement Technical programmes for company products and services in the assigned region
Train dealers in technical operations and service programs for Balers, etc.
Monitor dealer performance in accordance with company General Sales Conditions
Assist dealers with bidding, technical problem solving, warranty claims, and marketing efforts
Respond to potential customer inquiries
Monitor and report market trends in the region and identify areas for additional sales opportunities through product improvements and/or new products
Review and approve call, inventory, and expense reports and other required documentation in a timely manner
Coordinate Company and dealer participation in tradeshows
Promote Company products at all sales and industry shows
Attend tradeshows and training outside of territory
Participate in the Company’s team process to develop and improve sales processes and procedures
What kind of person will fit the role?
The perfect person for this role will have:
Minimum of 5 years’ experience in the agricultural machinery industry; mechanical and/or engineering
Strong relationship building and/or customer management experience
Confident and open-minded when using all technological tools (CRM/social media/machinery)
Strong planning, forecasting & execution skills
Excellent verbal, interpersonal and written communication skills
Enthusiasm, self-motivation and the ability to work autonomously
How will you be rewarded?
You will be rewarded for your contributions to the business with an attractive salary (proportionate to your experience and skill set), incentive program, 9.5% superannuation, fully maintained vehicle and outstanding professional development opportunities.
If you would like more information on this role or have any other questions, please make contact with Josh for a confidential conversation.
01 July 2019